Terms of Service

Effective Date: February 2026

Welcome to Flow Action ("we," "our," or "us"). By accessing or using our website (www.flowaction.co) and our related software services, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please do not use our website or services.

1. Acceptance of Terms & Eligibility

By engaging with Flow Action, submitting your information via our contact forms, or subscribing to our services, you signify your acceptance of these Terms of Service and our Privacy Policy. You must be at least 18 years of age to use our website and services. By using our site, you represent and warrant that you meet this age requirement.

2. Description of Services

Flow Action provides software-as-a-service (SaaS) marketing tools, including lead-capture websites, customer relationship management (CRM) infrastructure, and automated SMS/email communication platforms tailored for local service businesses.

3. SMS Communications and Opt-In (A2P Compliance)

By providing your phone number on our website or through our services, you expressly consent to receive automated and non-automated text messages (SMS) from Flow Action regarding your inquiries, account updates, and service notifications.

  • Message Frequency: Message frequency varies based on your interaction with our services.

  • Opt-Out: You may opt out of receiving text messages at any time by replying "STOP" to any message you receive from us. Upon receiving your "STOP" request, we will send one final confirmation message and then cease all further SMS communications to that number.

  • Help: For assistance, reply "HELP" to any message or contact us at [email protected].

  • Rates: Standard message and data rates may apply depending on your mobile carrier plan.

  • Carrier Liability: Mobile carriers (such as AT&T, Verizon, T-Mobile, etc.) are not liable for delayed or undelivered messages.

  • Data Sharing: Consistent with our Privacy Policy, your SMS opt-in data and phone number will never be sold, shared, or rented to third parties or affiliates for marketing purposes.

4. User Responsibilities

When using our services, you agree to:

  • Provide accurate, current, and complete information during the sign-up or inquiry process.

  • Maintain the security of your account credentials (if applicable).

  • Use our platform in compliance with all applicable local, state, and federal laws, including but not limited to the Telephone Consumer Protection Act (TCPA) and A2P 10DLC regulations. You are solely responsible for ensuring your own business communications comply with these laws.

5. Intellectual Property

All content on this website, including text, graphics, logos, and software infrastructure, is the property of Flow Action or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

6. Limitation of Liability

To the fullest extent permitted by law, Flow Action shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.

7. Termination

We reserve the right to suspend or terminate your access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users of us, or for any other reason.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

9. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any significant changes by updating the "Effective Date" at the top of this page. Your continued use of the website or services after any such changes constitutes your acceptance of the new Terms.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Flow Action Email: [email protected]

Website: www.flowaction.co